Implementation Specialist – Healthtech SaaS (UK)
Project Management & Coordination
- Serve as the main liaison between Adoreal and the clinic during onboarding.
- Facilitate data migration from the clinic’s existing systems in collaboration with technical teams.
- Organize and structure clinic data to align with Adoreal’s analytics framework and standards.
Software Setup and Data Migration
- Support the implementation and configuration of Adoreal’s EMR and CRM systems.
- Manage project timelines and track key milestones, deliverables, and dependencies.
- Coordinate efforts across internal teams (technical, CRM, training) and clinic stakeholders.
- Identify potential risks, communicate status updates, and resolve issues efficiently.
Training & Support
- Provide training and onboarding support to clinic staff, ensuring smooth adoption of systems.
- Develop and deliver onboarding documentation, training guides, and resource materials.
- Monitor post-go-live adoption and address ongoing support needs.
Candidate Profile
Experience & Background
- Minimum 3 years of experience in healthcare onboarding, software implementation, or project coordination.
- Hands-on experience with EMR systems and CRM platforms in a healthcare or clinical setting.
- Demonstrated success in managing multiple onboarding or implementation projects.
Skills & Competencies
- Strong project coordination and organizational skills.
- Technical fluency with EMR/CRM systems, data migration, and digital workflow tools.
- Ability to clearly communicate and guide clinic stakeholders through new system adoption.
- Collaborative, adaptable, and solutions-focused approach.